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The world is moving on from legacy software companies like Adobe and Extensis with a new generation of software developers building tools they want to use (RightFont, Sketch, InVision Studio, Webflow). Now Adobe has dropped Muse, and with Dreamweaver a hot mess, is still trying to birth XD. PS is terrible for web design, and guess who spotted that? The makers of Sketch (Hey Extensis? Where’s the Sketch plugin?). When Adobe dropped my beloved web design tool, it forced everyone into Photoshop. Like Extensis, the lengths they go to to ignore their user community are superhuman.īut Fireworks? This is where Extensis really needs to pay attention. This is where my contempt for Adobe was born. But, in the end it was killed off and we had to make due with AI. Those of us in the Freehand community at the time viewed it as an anti-trust thing, as there were really no other viable alternatives to Freehand and Illustrator. There was a case to be made for dropping Freehand: It was a direct competitor to Illustrator. Or worse, create new competitors these Goliaths never saw coming. I bring up these corporate decisions to kill off, or handicap products to illustrate what happens when a company stops paying attention to its users and, in the end, lose customers to the competition. And who can forgot the hubris of QarkXpress in the late ’90s? () Now they’ve kicked Muse to the curb (not that I care about Muse). We’ve seen Adobe abandon Freehand and Fireworks after the Macromedia acquisition. We saw the same thing with Extensis’ Portfolio (now strictly an enterprise offering).
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Read on…Īfter reverting back to 7 and keeping a watchful eye on this forum for Extensis to set things right, it appears Suitcase in whole, or as a single-user product, may be coming to the end of its life. And after months and months of inaction, what other conclusion can be drawn?īear with me, I have a lot to get off my chest. I hope it helps save somebody from Suitcase…Ī common thread in the forums is the observation that Extensis doesn’t seem to know how the community uses their software. I have saved this post I made to the Suitcase forum. If you’re looking for a font manager, don’t invest in Suitcase Fusion 8. Instead of logging in as the root user, as suggested by Summers, you can use an invisible file tool like Invisible Finder to seek out the fontTablesAnnex file.As Extensis recently wiped out the user forums, there’s no central place for users or potential customers to get help from the community or to warn of the perils of upgrading to version 8. So if you are having problems with fonts auto-activating through Suitcase, search out this file and put it in the Trash or another place where you can retrieve it later, restart, and check for auto-activation. I then opened the document I had been having problems with, and the fonts were auto-activating again I'm guessing that this file hadn't been purged and refreshed in a while, because the new file it created was much smaller less than 200KB." "I restarted, logged in as a normal user, and started up Suitcase and Illustrator as I normally would. Not knowing what exactly was kept inside, but pretty sure it would be rebuilt, I dragged it to the trash, but didn't delete it (just in case). "I logged out and back in as 'root.' In my search for various caches which might be the culprit, I ran across a file in the System/Library/Caches/ directory which was named ' fontTablesAnnex.' It's size was a suspicious 10.8MB. I finally decided to dive deeper into the system. I moved on to deleting any instance of an AdobeFnt.lst file, and any user-level font-related cache or database file. I got more desperate as nothing seemed to help. "I tried the normal tricks making sure the correct options were set in Suitcase and in the Auto-Activation plug-in for Illustrator, replacing my Illustrator preferences with backups I keep, deleting the Suitcase preferences and re-dropping my fonts into Suitcase. MacFixIt reader Steve Summers found a culprit cache file that was causing fonts to not auto-activate through Extensis' Suitcase: